With over 28 years' experience of working therapeutically, Jon oversees the clinical and operational management of Mosaic Counselling. Alongside his leadership team, he ensures the service operates effectively and in alignment with the BACP Ethical Framework for the Counselling Professions.
Jon has experience of working with people with enduring psychiatric problems, as well as young offenders, and people who misuse drugs and alcohol. Jon is also the Director of The Albany Centre - a leading training and therapy services provider. His passion for supporting others’ learning and development is demonstrated through his roles as a freelance trainer, consultant and supervisor.
As our service coordinator, Dawn holds responsibility for supporting the client’s journey through Mosaic Counselling – from the clinical assessment to matching clients with the best-fit counsellors, and any onward signposting. Helping to steer the service’s growth and development, she is also involved in clinical decision-making for the organisation as well as providing support for both student and qualified counsellors.
Dawn is a qualified Gestalt counsellor with over 20 years’ experience of working in woman’s health and wellbeing within the NHS. As well as our service coordinator, Dawn also works in private practice.
Zoe is the first point of contact for Mosaic Counselling clients – providing them with information and support in those initial moments of engagement with our service. She works closely with the service coordinator and our counselling team to ensure the smooth administration of the service.
A qualified Gestalt counsellor, Zoe has 5 years’ experience working to support people with mental health difficulties and neurodivergence.
In our ever more online world, Jed – our tech specialist – ensures that all of the service’s technological needs are well serviced to ensure a smooth and seamless experience for our clients and counselling team. Jed brings to the role many years’ experience in the I.T. industry, and uses data and insights to support the service’s continued evolution.
Alongside his tech skills, Jed is also a qualified counsellor working in private practice and provides skills training for The Albany Centre’s Foundation Course in Counselling.
For the past four years, Liam has been a part of the Mosaic Counselling assessment team - supporting individuals at the very start of their counselling journey. Liam is experienced in creating a safe and non-judgmental space to explore clients’ needs and helping them access the right support.
Liam is a qualified counsellor with training in both psychodynamic counselling and Gestalt approaches, bringing a compassionate and client-centred focus to his work.